Privacy notice

1. INTRODUCTION

Equans Specialist Contracting UK Limited (ESC) ("ESC”, “we”, “our”) is a part of the Equans group of companies under the ownership and control of Equans S.A.S. Equans S.A.S. is part of the Bouygues group of companies under the ownership and control of Bouygues S.A.

ESC owns and operates this website (“Website”). Hence, ESC processes the personal data of its customers and potential customers (hereinafter jointly referred to as “customers”) and adheres to the applicable regulations pertaining to personal data protection.

ESC operates its Website and acts as a Data Controller for customers wishing to learn more about our products and services. It is important to us that you feel confident that your personal information is safe and being looked after. We appreciate the trust you place in us and, in return, we respect our customers’ privacy and are committed to protecting your personal information. Your data is not used for automated decision-making.

This policy sets out our commitment to the protection of your privacy and personal data in relation to the services we provide. The lawful basis of processing your personal data is:

• contract or commercial legitimate interest where you or your employer has a contract with us;
• compliance with legal obligation (where relevant); or
• consent.

Where our lawful basis is consent, by using our Website, you are consenting to us processing your personal data as set out in this Privacy Policy.

2. PURPOSE OF DATA PROCESSING

Our Website is used to facilitate the provision of various services, including:

1. responding to your queries and requests for information or assistance;
2. providing you, your company, organisation or business with our products or services, or providing you, your company, organisation or business with information regarding the products and services available from us;
3. providing you, your company, organisation or business with individualised products and services;
4. tracking your journey across our Website to help us improve our services or our Website;
5. potentially passing your data on to other parts of the Equans group or the Bouygues group to respond to queries;
6. complying with our legal and contractual obligations.

As such, it is necessary to hold limited personal data on users of our Website in order to:

• Create, operate and maintain your account;
• Allow you to make full use of our Website features;
• Provide you and/or your company, organisation or business with support and to respond to your enquiries and requests for assistance;

• manage and improve our services and aid in the detection, prevention and resolution of any technical issues.

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3. DATA CATEGORIES

When you use our Website, or get in touch with us, we collect personal data in order to provide you with information regarding our products and services. We only collect data that is necessary for its intended purposes.

There are several categories of personal data which may be collected, including:

• your name and contact details, including your contact number and email address;
• the company, organisation or business you may represent;
• any additional information you may have provided to us; and
• cookies and usage data – for more information, see section 8.

​​​​​​​Mandatory information is marked with an asterisk (*) in forms.

4. RECIPIENTS OF THE DATA

Only authorised recipients receive and have access to personal data, in compliance with current laws and regulations. These will be:

• our employees involved in the provision of our services (who are based in the UK);
• our legal representatives or other concerned parties in circumstances where we reasonably believe that disclosing your personal information is necessary to help identify, contact or bring legal action against anyone damaging, injuring, or interfering with our rights or property, users or anyone else who could be harmed by such activities;
• our sub-processors which provide software and support for this processing (for example those listed in the cookies section below) and
• where we are otherwise authorised or required by law to do so.

5. DATA RETENTION PERIOD

In order to provide you with (or provide information about) our products and services, or to resolve any disputes or complaints, we keep your personal data for one year, after which it is deleted from our systems.

6. STORAGE AND TRANSFER OF DATA

The majority of personal data is stored and processed in the UK. We may, however, need to process or transfer personal data in the EEA under an adequacy decision (for example, in situations where another part of the Equans group or another part of the Bouygues group would be better suited to responding to your query).

ESC verifies that its sub-processors use appropriate technical and organisational measures necessary to ensure that your personal data is protected.

7. YOUR RIGHTS TO YOUR DATA

You have extensive statutory rights regarding the manner in which your personal data is processed by us. You are entitled to access, query, amend, delete, limit or transfer any of your personal data . If you wish to exercise any of these rights, please contact us using the details given below.

If you have agreed, we and/or selected third parties may use your personal data to provide you with details about offers, promotions, products or services which we believe may be of interest to you. This may include other members of the Equans group, other members of the Bouygues group or UK/EEA based companies offering related services. If you change your mind about this at any time, please let us know by getting in touch with us by emailing enquiries.uk@equans.com.

For queries related to personal data please use the following details:

Attention: Head of Privacy and Data Protection

Email: privacy.uk@equans.com 

If you are not satisfied with the response which you receive, you may contact the Information Commissioner’s Office to make a complaint.

8. COOKIES

When visiting our Website, a cookie may be installed on your browser.

Cookies are small text files that are stored on your machine primarily to ensure that the Website can manage users’ sessions correctly (“necessary cookies”). You can also allow us to place “statistical cookies” on your browser. These are cookies which improve your user experience through services such as autocomplete functions, or which provide Website analytics. We may also request your permission to install marketing cookies.

More specifically, we use cookies and other tracking technologies for the following purposes:

• Strictly Necessary Cookies: These cookies are necessary for the Website to function and cannot be switched off in our systems. They are usually only set in response to actions made by you which amount to a request for services, such as setting your privacy preferences, logging in or filling in forms. You can set your browser to block or alert you about these cookies, but some parts of the Website will not then work. These cookies do not store any personally identifiable information.
• Targeting Cookies: These cookies may be set through our Website by our advertising partners. They may be used by those companies to build a profile of your interests and show you relevant adverts on other sites. They do not store directly personal information, but are based on uniquely identifying your browser and internet device. If you do not allow these cookies, you will experience less targeted advertising.
• Functional Cookies: These cookies enable the Website to provide enhanced functionality and personalisation. They may be set by us or by third party providers whose services we have added to our pages. If you do not allow these cookies then some or all of these services may not function properly.
• Performance Cookies: These cookies allow us to count visits and traffic sources so we can measure and improve the performance of our Website. They help us to know which pages are the most and least popular and see how visitors move around the Website. All information these cookies collect is aggregated and therefore anonymous. If you do not allow these cookies we will not know when you have visited our Website, and we will not be able to monitor its performance.

Cookies are kept for a maximum period of 12 months and then deleted.

Your prior consent is required for cookies to be downloaded. An information banner appears when you visit our Website to notify you that by continuing to use the Website you consent to cookies being placed on your device by ESC and third parties.

You are free to stop cookies from being placed on your device at any time. However, please note that blocking cookies entirely may prevent you from fully benefitting from the features of our Website and services. As a result, we accept no responsibility for the consequences of any malfunctions in our Website or services arising from our inability to register or view the cookies required to operate our Website or our services that you have blocked or deleted.